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Hotel · Sao Paulo · Sao Paulo

Carillon Plaza Hotel

A 2-star hotel near São Paulo's shopping district and Paulista Avenue, with free private parking and a 24-hour reception.

  • Complimentary private parking on site
  • About 1 km from Paulista Avenue
  • 24-hour reception and security
7.7 Very good 450 reviews Booking.com 7.7 · 450 reviews

About

Carillon Plaza Hotel

Carillon Plaza Hotel sits on Rua Bela Cintra, roughly 1 km from Paulista Avenue in São Paulo's shopping district. This smoke-free 2-star property keeps things straightforward: free private parking, a 24-hour reception, and soundproofed rooms with air conditioning and mini-bars. The hotel is rated 7.7 out of 10 from 450 guest reviews.

Rooms range from Standard Suites to Executive King Suites, including a disability-access studio. Guests consistently note the friendly staff and the central location, though facilities score lower at 5.4 and comfort at 6.4. Breakfast is served on site, with mixed feedback on variety.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Free private parking — Complimentary on-site parking is a rare convenience in central São Paulo.
  • Close to Paulista Avenue — Roughly 1 km from the avenue, within easy reach of shops, restaurants, and the metro.
  • Friendly, helpful staff — Guests repeatedly praise the reception team, with one mentioning Mr. Bene by name.
  • 24-hour reception — Round-the-clock front desk and security for late arrivals or early departures.

Worth weighing

4 to weigh
  • Dated rooms and facilities — Several guests mention worn bathrooms, missing tiles, and an overall old feel. Facilities score 5.4 and comfort 6.4.
  • Breakfast lacks variety — Multiple reviews note the breakfast is limited, without fresh juices or a wide fruit selection – disappointing for some.
  • Limited English spoken — At least one guest struggled to communicate as no staff spoke English.
  • Basic value for money — While the price is fair, the low facilities and comfort scores suggest you're paying mostly for location.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Suite

  • 2 Single beds,1 Double bed

Superior Triple Room

  • Sleeping arrangements for 3 persons

Executive Suite

  • 1 Double bed,1 King-size bed

Executive King Suite

  • 1 King-size bed
  • Shower
  • Air conditioning

Standard Studio

  • 1 Double bed
  • Shower
  • Air conditioning

Studio Disability Access

  • 2 Single beds
  • Shower
  • Air conditioning

Superior Suite

  • 1 King-size bed
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Parking & Transport

  • Parking

Services

  • 24-hour reception
  • 24-hour security
  • Housekeeping

Room Comfort

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sink

Safety & Accessibility

  • Safe deposit box
  • Fire extinguishers
  • Key card access
  • Lift
  • Allergy-free rooms
  • No smoking on site

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.7
Very good 450 reviews

Guest-rated 7.7/10 from 450 reviews

Booking.com · 7.7 · 450 reviews
7.7Verified guest

“The reception staff, especially Mr. Bene, were very friendly and helpful.”

7.7Verified guest

“Only the staff were good. The shower was poor, and so were the towels and bed linen. I also didn't like the breakfast.”

7.7Verified guest

“Good value for the price and a great location.”

7.7Verified guest

“Decent value for money. It's clean but dated. If you can overlook a few missing bathroom tiles or ceiling patches, it's fine. The breakfast felt un-Brazilian, lacking fresh juices and a wide fruit selection.”

7.7Verified guest

“The best thing here is the location, just minutes from Av. Paulista. It's quiet and less than a 10-minute walk to the nearest metro station. Breakfast is okay but not very varied.”

7.7Verified guest

“I enjoyed the breakfast—it was very good! The staff were friendly, but no one spoke English, which made communication hard. The central location was perfect for taking trains to a conference. Rooms were clean!”

04 — Location

Getting around Sao Paulo

The property sits in Sao Paulo.

Paulista Avenue: About 1 km from the hotel, Paulista Avenue is the city's cultural and commercial spine, with museums, shops, and dining.

Shopping District: The hotel sits near the shopping district, making it easy to explore local boutiques and malls on foot.

Metro Access: The nearest subway station is less than a 10-minute walk, handy for reaching conferences and other areas.

Rua Bela Cintra, 652, Sao Paulo, Sao Paulo, 01.415-000, Brazil

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 06:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
48 rooms

06 — Questions

Frequently asked

Does the hotel offer parking?

Yes, complimentary private parking is available on site.

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is from 06:00 to 12:00.

Are pets allowed?

No, pets are not allowed at this hotel.

Is the hotel close to Paulista Avenue?

Yes, Paulista Avenue is approximately 1 km from the hotel.

Does the hotel have air conditioning?

Yes, air conditioning is listed among the amenities and is available in several room types.

The bottom line

Carillon Plaza Hotel is a no-frills option that wins on location and free parking. If you need a clean, central base and don't mind dated interiors, it works. Just temper expectations for breakfast and amenities.

7.7A practical stay for location-first travellers.

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